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Performance marketing, defined in plain English.

ROAS, CAC, CAPI, PMax, MER, ACoS, hook rate, SKAN, MMM, GA4, DDA, CTV, A+ Content and 70+ more: what each term means, how it's calculated, and when it matters.

Performance metrics

24 terms

ACoS

Advertising Cost of Sales

ACoS is Amazon's primary PPC metric: ad spend divided by sales attributed to that spend, expressed as a percentage. Lower is better.

AOV

Average Order Value

AOV is the average revenue per order. Increasing AOV is one of three core levers for ecommerce growth (alongside traffic and conversion rate).

Blended ROAS

Blended ROAS is total revenue divided by total ad spend across all channels. It's equivalent to MER, the honest top-down ad efficiency metric.

Brand safety

Brand safety is the discipline of preventing ads from appearing alongside harmful, controversial or off-brand content.

CAC

Customer Acquisition Cost

CAC is the total cost of acquiring one new paying customer, including ads, salaries and tooling. It's broader than CPA.

CPA

Cost Per Acquisition (or Action)

CPA is the cost to drive one conversion event: a purchase, signup, lead or install. It's the universal performance metric.

CPC

Cost Per Click

CPC is the average price paid per ad click. It signals creative resonance and audience demand, not conversion outcomes.

CPI

Cost Per Install

CPI is the cost to acquire one mobile app install. It's the dominant KPI for mobile UA campaigns on Meta, TikTok, and AppLovin.

CPL

Cost Per Lead

CPL is the cost to acquire one lead, typically a form submission, demo request, or email signup. The dominant B2B and SaaS performance metric.

CPM

Cost Per Mille (Cost Per Thousand Impressions)

CPM is the cost to serve 1,000 impressions of your ad. It signals audience competitiveness and seasonal demand.

CRO

Conversion Rate Optimization

CRO is the practice of improving the percentage of visitors who complete a desired action (purchase, signup, lead form) through testing and optimization.

CTR

Click-Through Rate

CTR is the percentage of impressions that result in clicks. It signals creative resonance and ad quality.

CVR

Conversion Rate

CVR is the percentage of clicks (or impressions) that complete a conversion event: purchase, signup, or install.

Frequency

Frequency is the average number of times a single user has been exposed to your ad over a given window.

Hook rate

Hook rate is the percentage of impressions that watch past the first 3 seconds. It's the cleanest measure of a video ad's opening attention.

LTV

Lifetime Value

LTV is the total revenue or profit a single customer generates over their entire relationship with the business.

MER

Marketing Efficiency Ratio

MER is total revenue divided by total ad spend. It's a blended, top-down profitability metric that's harder to game than platform ROAS.

Reach

Reach is the number of unique users who saw your ad at least once during the campaign window.

ROAS

Return on Ad Spend

ROAS measures revenue generated for every dollar of ad spend. A 4× ROAS means $4 in revenue for each $1 spent.

ROI

Return on Investment

ROI is profit (revenue minus cost) divided by cost. Unlike ROAS, ROI accounts for COGS, fulfillment and overhead.

TACoS

Total Advertising Cost of Sales

TACoS is total Amazon ad spend divided by total Amazon sales (organic + paid). It measures ad efficiency across all sales, organic included.

Thumb-stop rate

Thumb-stop rate is the percentage of impressions that pause to engage. It's sometimes used interchangeably with hook rate, sometimes as the 1-second version.

Viewability

Viewability is the percentage of impressions that meet IAB standards for being seen: at least 50% of pixels in view for at least 1 second (display) or 2 seconds (video).

VTR

View-Through Rate

VTR is the percentage of viewers who watch a video ad to completion (or to a target percentage like 75% or 100%).

Campaign types

9 terms

Targeting & audiences

4 terms

Tracking & attribution

18 terms

ATT

App Tracking Transparency

ATT is Apple's iOS opt-in framework: apps must ask permission before tracking users across other apps and websites.

Attribution

Attribution determines which ad touchpoint receives credit for a conversion, using last-click, first-click, time-decay or data-driven models.

CAPI

Conversions API

CAPI sends conversion events directly from your server to the ad platform, bypassing browser-side limitations of pixel tracking.

Conversion event

A conversion event is a tracked user action that signals a goal completion: purchase, signup, install, lead form submit. The unit of attribution.

Cookie deprecation

Cookie deprecation is the phasing out of third-party cookies in browsers, breaking traditional cross-site tracking and attribution.

DDA

Data-Driven Attribution

DDA is Google's ML-based attribution model that distributes credit across touchpoints based on observed conversion paths in your account.

First-party data

First-party data is information you collect directly from your customers: purchases, signups, behavior on your site. Privacy-safe and durable.

GA4

Google Analytics 4

GA4 is Google's event-based analytics platform that replaced Universal Analytics in July 2023. Cross-platform, privacy-friendlier, harder to use.

Geo-experiment

A geo-experiment uses geographic regions as test/control groups, running ads in some markets and pausing in others to measure incremental lift.

Holdout test

A holdout test withholds ads from a randomly-selected control group, then compares performance vs. the test group to measure incremental lift.

Incrementality

Incrementality measures the additional revenue ads generate vs. what would have happened without them, usually measured via holdout tests or geo-experiments.

Last-click attribution

Last-click attribution credits the final ad click before conversion with 100% of credit. The default model on most ad platforms; systematically over-credits bottom-funnel.

MMM

Marketing Mix Modeling

MMM is a top-down statistical method that estimates each marketing channel's contribution to revenue using time-series data. It's privacy-friendly and attribution-window-agnostic.

MMP

Mobile Measurement Partner

An MMP is a third-party tool (AppsFlyer, Adjust, Singular, Branch) that handles mobile app attribution across ad networks, including SKAN and probabilistic modeling.

Pixel

A pixel is a JavaScript snippet on your website that sends user behavior events (pageview, add-to-cart, purchase) back to ad platforms.

SKAdNetwork

SKAN

SKAdNetwork is Apple's privacy-preserving framework for mobile attribution. It provides aggregated, delayed conversion data without exposing user IDs.

UTM

Urchin Tracking Module

UTMs are URL parameters (utm_source, utm_medium, utm_campaign) that tag traffic so analytics tools can identify where users came from.

View-through conversion

A view-through conversion is credited when a user sees an ad without clicking it, then converts within the attribution window.

Creative formats

14 terms

A/B test

An A/B test compares two versions of an ad (or any variable) head-to-head against the same audience to identify the better performer.

A+ Content

A+ Content is Amazon's enhanced product description module, with multimedia layouts with images, comparison charts and brand storytelling on listing pages.

ASO

App Store Optimization

ASO is the practice of improving an app's visibility and conversion rate in the App Store and Google Play through metadata, screenshots, and keywords.

Brand kit

A brand kit is a defined set of brand assets (logo, color palette, fonts, voice) enforced consistently across all generated creative.

Carousel

Carousel is a multi-card ad format on Meta, LinkedIn and Pinterest: 2-10 swipeable cards, each with its own image, headline and link.

Creative fatigue

Creative fatigue is performance decay caused by users seeing the same ad too many times, measured by rising CPM and frequency.

Hook

The hook is the first 1-3 seconds of an ad: the moment that earns attention and decides whether the rest of the ad gets watched.

Multivariate test

A multivariate test simultaneously tests multiple variables (e.g. 5 hooks × 3 images × 2 CTAs = 30 combinations) to find the best combination.

Reels

Reels is Meta's short-form video format on Instagram and Facebook: 9:16 vertical, hook-driven, 6-90 seconds.

Shorts

Shorts is YouTube's vertical short-form video format: 9:16, up to 60 seconds, monetizable as ads via Demand Gen and Performance Max.

Spark Ads

Spark Ads on TikTok promote organic creator posts as paid ads, preserving the creator's handle and engagement signals.

Static ad

A static ad is a non-video ad creative: an image, graphic or composite. Still the dominant format on Meta Feed and Pinterest despite Reels' rise.

Stories

Stories is Meta's full-screen 9:16 vertical ad format on Instagram and Facebook. 24-hour duration, immersive, swipe-up interaction.

UGC

User-Generated Content

UGC is creator-style content (testimonials, unboxings, demos) used as ad creative. Originally human-produced; now also AI-generated.

Budget & bidding

8 terms

Funnel stages

3 terms

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